Database Outage

Incident Report for Adovasio

Resolved

This incident has been resolved.

Posted Aug 16, 2025 - 12:48 EDT

Monitoring

Scarlett was able to assist in rebooting the server and everything should be up and running in several minutes.

Posted Aug 16, 2025 - 12:46 EDT

Investigating

The database server is currently down, resulting in several non-critical services not being available. All critical services have a backup database.

Posted Aug 15, 2025 - 18:33 EDT

This incident affected: Printing (Print Archive, Playroom Printer, Playroom Scanner/Photocopier, Nick’s Office Printer), Smart Home System, Security Camera System, Database Server, NextCloud, and WiFi/Internet (FF6AF8 WiFi, Adovasio Guest WiFi, Remote Access VPN).